Privacy Policy
Privacy Policy
A.I.G. Engineering Limited takes your privacy and the protection of your personal data very seriously and is committed to Data Protection and Information Security in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (“UK GDPR”). References to A.I.G. Engineering, we, us or our in this privacy policy refers to A.I.G. Engineering Limited, who is responsible for our website and digital platforms and for processing your data.
This privacy policy applies to anyone accessing and providing personal data via our website or any digital platform used by us. Our website and digital platforms are not intended for minors, and we do not knowingly collect data relating to minors.
This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data and how to raise a query or complaint.
Please note that our website and other digital platforms may contain links to third-party websites/digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own website and digital platforms. We recommend that you check the privacy and security policies and procedures of every website/digital platform that you visit.
Who we are?
A.I.G. Engineering Limited is a steel fabrication company that manufactures, supplies and installs British steel security enclosures and steel door-sets. Our company head office is located at Cheadle Place, Stockport Road, Cheadle, SK8 2JX.
How we use your information and why?
We will only use your personal data as the law allows us to. The legal basis will vary depending on the reason we are processing your personal data. Sometimes we might rely on more than one legal basis when we process your personal data depending on the reason why we are processing your personal data. Most commonly we will use your personal information in the following circumstances:
- We have a contractual obligation under our contract with you or to take steps at your request before entering into such a contract
- We have a legal obligation
- We need it to perform a public task
- We have a legitimate interest, subject to your right to object (further details provided in the section headed “Your rights” below)
- In limited circumstances, where we have your consent to do so, subject to your right to withdraw consent (further details provided in the section headed “Your rights” below).
A.I.G. Engineering may process your data provided by you via our website and other on-line forms for enquiries, registration and applications in order to respond to your queries, or to address the content of other communications submitted by you or as part of a contractual obligation for the purposes of our business activities.
A.I.G. Engineering may process your personal data for compliance with a legal obligation, for example to comply with employment laws, tax laws and health and safety laws.
A.I.G. Engineering may process your personal data to pursue its legitimate interests provided your interests and fundamental rights do not override those interest in order for us to improve functionality and user experience on our websites and digital platforms or to provide services on digital platforms on which we operate in order to comply with our core business operational, contractual and functional requirements.
We will use your personal data mainly to respond to communications submitted by you, for record-keeping purposes and to provide access to and improve our services and products. This may involve us sending you information about us, our promotional and/or marketing material about our products, services, and offerings. In respect of any direct marketing, you have the right, at any time, to:
- Object to receipt of any marketing material from us
- Opt-out or unsubscribe
- Withdraw your consent
- Ask for your personal data to be deleted.
We may use your personal data to analyse customer/user behaviour and characteristics to measure interest in, and use of, the various areas of the website with a view to improving and/or altering the website and/or provide and improve our services and products. We may provide only anonymised data (i.e. that does not contain any information to link it to any individual) to third parties for this purpose (if applicable).
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
If you fail to provide personal data
Where we need to collect personal data from you in order to comply with our legal obligations, to respond to communications or enquiries from you or to perform a contract we have with you, and you fail to provide that data when requested, we may not be able to respond or perform the relevant service or contract.
Who we share information with
For providing our services to you we may share your personally identifiable information, such as your name, organisation, address, e-mail address and telephone number, with:
- Organisations that provide a service to us or act on our behalf, on the understanding that they will keep the information confidential and only use it for the specified purpose, for example, our IT providers, accountants, third party digital platform providers and other technical experts.
- Any third party to whom we have a duty to do so to satisfy any legal or regulatory requirements, such as the Solicitors’ Regulatory Authority, the Legal Ombudsman, HMRC and HM Courts and Tribunal Service as examples.
It is our policy not to share personally identifiable information with third parties, unless required by law, as required to perform our obligations to you, with your consent or as necessary for our legitimate interests or those of a third party as described above.
Your rights
Under the UK GDPR you have ‘rights’ under data protection laws in relation to your personal data. Those rights include:
- The right to request access to your personal data.
- The right to request correction of your personal data.
- The right to request erasure of your personal data.
- The right to object to processing of your personal data.
- The right to request restriction of processing your personal data.
- The right to request transfer of your personal data.
- The right to withdraw consent.
You have a right to exercise these rights at any time and will not usually have to pay a fee to do so. Please contact us by using the details below to make a request. We will respond to all requests within one month although occasionally it may take us longer where your request is complex or you have made several requests, in which case we will notify you and keep you updated.
Where we are processing personal data relating to you for a particular purpose based on consent you may withdraw your consent to that specific processing at any time. Please see the contact details below to withdraw your consent. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose you originally agreed to, unless we have another lawful basis for doing so in law.
You also have the right to object to your data being used for direct marketing purposes, and you can be removed from our marketing database at any time by clicking ‘unsubscribe’ at the bottom of our e-bulletins or by writing to us by email or mail (see our contact details below). Please note, however, that if you do opt out, you will not be kept informed of new services, products, events or special information that may interest you.
Cookies
What are cookies?
Cookies are small text files that most websites and apps use to hold information that allows for a better experience for the user. Cookies can perform lots of different jobs from ensuring a smooth experience to remembering user preferences and previous visits. They can also help to ensure that adverts you see online are more relevant to you and your interests.
The use of cookies
Our cookies enable us to identify you and to store information about the services and information you select between visits. Cookies do not attach to your system nor damage your files. When using our websites, you have the option to accept all cookies, or to click on the link to change the cookie settings, however, if you do turn cookies off, this may limit the functionality of the services that we are able to provide you with. Finally, please note that essential cookies cannot be rejected as they are necessary to provide you with information and services available through our website.
For the other digital platforms that we use, cookie usage may differ based on the platform’s functionality. Details of cookies used on each platform, including their purpose and any consent options, will be available via that platform’s own cookie policy or settings. We recommend reviewing the cookie information provided within each platform for transparency and control over your preferences.
Your confirmation to A.I.G. Engineering
You confirm that all personal information you provide to us is accurate and current. Please keep us informed if your personal information changes during your engagement with us or if you become aware that any information that we process is inaccurate.
How long we hold this information
The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.
Details of retention periods for different aspects of your personal information are available in our Document Retention and Destruction Policy which is available on request to enquires@aigenclosures.co.uk
Who should you contact and where to make a complaint
Contact Us About Your Data
If you have any questions about how we use your personal data, your rights in respect of your personal data or you want to exercise your rights, please email us at enquires@aigenclosures.co.uk or alternatively write to A.I.G. Engineering Limited, Cheadle Place, Stockport Road, Cheadle, SK8 2JX.
Making a Complaint
If you have a complaint regarding any aspect of your personal data or this privacy notice, the guidance issued by the Information Commissioner’s Office (ICO) advises you to try and resolve the issue directly with the company first. You can do this by completing our complaint form a copy of which can be provided, on request by email to enquires@aigenclosures.co.uk or by post to A.I.G. Engineering Limited, Cheadle Place, Stockport Road, Cheadle, SK8 2JX. We will aim to respond to your complaint within 30 days of receipt of details of your complaint.
How can we make changes to this privacy policy?
We may update this policy at any time, in response to changing legal, regulatory, or operational requirements, which will be available to view in its latest form on our website aigenclosures.co.uk or, on request to enquires@aigenclosures.co.uk
Your continued use of the website after any such updates takes effect will constitute acceptance of those changes. If you do not accept any updates to this privacy policy, you should stop using this website.